Terms of service

TERMS & CONDITIONS

Welcome to Hildors. By accessing our website, making a reservation, signing up for updates, or using our services, you agree to the following Terms & Conditions. Please read them carefully before using our website.

These Terms apply to all visitors, reservation customers, subscribers, and users of our website. By using our website or interacting with our services, you agree to be bound by these Terms, along with our Privacy Policy, Cancellation & Refund Policy, and any other policies posted on our website.

1. General Information

Hildors operates this website to provide information, reservation access, launch updates, and related services for our products and campaigns.

The current reservation service is designed to provide early access eligibility and launch-related benefits for the Hildors 3D Holographic Fan | POV LED Floating Display.

This website is not the final product checkout page unless expressly stated. The final product purchase, Kickstarter pledge, reward details, shipping schedule, and fulfillment information will be provided through our official Kickstarter campaign or final order confirmation process.

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates on this page. Your continued use of our website after any changes are posted means that you accept the updated Terms.

2. Website Use

By using our website, you confirm that you are at least the age of majority in your place of residence, or that you have permission from a parent or legal guardian to use this website.

You agree not to use our website, services, or content for any illegal, unauthorized, harmful, or abusive purpose.

You must not upload, transmit, or distribute viruses, malware, harmful code, spam, or any content that may damage, disrupt, or interfere with our website or services.

A violation of these Terms may result in the suspension or termination of your access to our website or services.

3. Reservation Service

The $5 payment on this website is a reservation payment for early access eligibility and launch-related benefits.

This is not a full product purchase.

No physical product will be shipped from this reservation page.

Reservation customers may be eligible for launch-related benefits, such as priority access, limited launch offers, campaign updates, or other supporter perks.

Reservation benefits are subject to availability and the official campaign terms. Offers may be limited and available on a first-come, first-served basis.

Reservation benefits have no cash value and may not be exchanged for cash.

4. Reservation Cancellation and Refunds

You may cancel your reservation before the final order confirmation or Kickstarter pledge confirmation stage.

If your cancellation request is submitted before this stage, the $5 reservation payment will be returned to your original payment method.

Once your reservation has been used to access a confirmed launch offer, Kickstarter pledge, final order, or fulfillment process, the applicable Kickstarter campaign terms or final order terms will apply.

For more details, please review our Cancellation & Refund Policy.

5. Kickstarter and Third-Party Campaigns

Our website may direct you to our official Kickstarter campaign or other third-party platforms.

Kickstarter pledges, rewards, campaign updates, shipping, fulfillment, and product-related support may be subject to Kickstarter’s own terms, policies, and the official campaign terms.

We are not responsible for the operation, availability, payment processing, or policies of third-party platforms that are not controlled by us.

Before making any Kickstarter pledge or using any third-party platform, please review the applicable terms and policies on that platform.

6. Product Information and Availability

We make reasonable efforts to provide accurate product information, images, descriptions, features, specifications, and campaign details.

However, because the product may still be in the launch, crowdfunding, production, or pre-fulfillment stage, certain details may be updated, improved, or adjusted before final fulfillment.

Product images, videos, renderings, colors, lighting effects, and descriptions are provided for reference and marketing purposes. The final product may vary slightly due to production updates, screen settings, photography, lighting, or manufacturing differences.

We reserve the right to update product information, campaign details, availability, pricing, benefits, or specifications at any time, where permitted by law.

7. Payment

Payments made on this website may be processed through Shopify and third-party payment providers.

You agree that all payment and contact information provided during checkout or reservation is accurate and that you are authorized to use the selected payment method.

We are not responsible for delays, errors, declined payments, or other issues caused by third-party payment providers, banks, card issuers, or payment networks.

8. Accuracy of Website Information

We make reasonable efforts to keep the information on our website accurate and up to date.

However, there may occasionally be errors, inaccuracies, or omissions related to descriptions, pricing, availability, campaign information, benefits, or other content.

We reserve the right to correct any errors, update information, or cancel or modify reservations if any information on the website is inaccurate, where permitted by law.

9. Intellectual Property

All original content on this website, including product designs, images, videos, text, graphics, logos, packaging, page layouts, and other materials, belongs to Hildors or is used with permission.

You may not copy, reproduce, distribute, modify, sell, publish, display, or use any part of our website, product designs, or original content without our prior written permission.

We respect the intellectual property rights of others. If you believe any content on our website infringes your rights, please contact us at support@marketing.hildors.com.

10. User Feedback and Submissions

If you send us ideas, suggestions, feedback, reviews, photos, videos, or other materials, you agree that we may use them to improve our products, services, website, marketing, or customer experience.

You are responsible for ensuring that any content you submit does not violate the rights of others, contain false or misleading information, or include harmful, offensive, illegal, or unauthorized material.

We reserve the right to remove or edit any content that we consider inappropriate, unlawful, or in violation of these Terms.

11. Third-Party Links and Tools

Our website may include links to third-party websites, tools, platforms, payment services, social media pages, or other resources.

These third-party services are not controlled by Hildors.

We are not responsible for the content, policies, accuracy, privacy practices, security, availability, or services of third-party websites or providers. Your use of third-party services is at your own risk.

12. Personal Information

Your submission of personal information through our website is governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, disclose, and protect your personal information.

13. Prohibited Uses

You may not use our website or services:

• For any unlawful purpose
• To violate any applicable laws or regulations
• To infringe upon our intellectual property rights or the rights of others
• To submit false, misleading, or fraudulent information
• To transmit viruses, malware, spam, or harmful code
• To collect or track the personal information of others without authorization
• To scrape, crawl, hack, interfere with, or bypass website security
• To harass, abuse, defame, threaten, or discriminate against others
• To engage in any obscene, harmful, abusive, or unauthorized activity

We reserve the right to terminate your access to our website or services if you violate these prohibited uses.

14. Disclaimer of Warranties

We do not guarantee that your use of our website will be uninterrupted, timely, secure, or error-free.

Our website, services, reservation access, and related content are provided “as is” and “as available,” except as expressly stated by us.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, durability, availability, accuracy, and non-infringement.

15. Limitation of Liability

To the fullest extent permitted by law, Hildors and its team, affiliates, partners, suppliers, service providers, and representatives shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of our website, services, reservation access, third-party platforms, or related content.

Some jurisdictions do not allow certain limitations of liability, so these limitations may not apply to you. In such cases, our liability will be limited to the maximum extent permitted by law.

16. Indemnification

You agree to indemnify and hold harmless Hildors, its team, affiliates, partners, suppliers, service providers, and representatives from any claim, demand, loss, liability, cost, or expense arising from your breach of these Terms, your misuse of our website or services, or your violation of any law or third-party rights.

17. Severability

If any part of these Terms is found to be unlawful, void, or unenforceable, that part will be enforced to the fullest extent permitted by law, and the remaining parts will remain valid and enforceable.

18. Termination

These Terms remain effective unless terminated by you or by us.

You may stop using our website at any time. We may suspend or terminate your access to our website or services if we believe you have violated these Terms.

Any obligations or liabilities that arise before termination will continue to apply after termination.

19. Entire Agreement

These Terms, together with our Privacy Policy, Cancellation & Refund Policy, and any other policies posted on our website, make up the entire agreement between you and Hildors regarding your use of our website and services.

Our failure to enforce any part of these Terms does not mean we waive our right to enforce it later.

20. Changes to These Terms

You can review the most current version of these Terms & Conditions on this page.

We reserve the right to update or change these Terms at any time. It is your responsibility to check this page periodically for updates.

Your continued use of our website after changes are posted means you accept the updated Terms.

21. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

support@marketing.hildors.com